Search the documentation
Read the official documentation to learn more about how Tails works and maybe start answering your questions. It contains:
- General information about what Tails is
- Information to understand how it can help you and what its limitations are
- Guides covering typical uses of Tails
Frequently asked questions
Search our list of frequently asked questions.
Upgrade
Make sure you are using the latest version, as upgrading might solve your problem.
Check if the problem is already known
You can have a look at:
- The list of known issues
- The list of things to do
- The list of things that will be in the next release
Report an error
If you are facing an error in Tails, please follow the bug reporting guidelines.
If Tails does not start, please see our specific reporting guidelines.
Request a feature
If you would like to see a new feature in Tails, search the open tickets in Redmine first, and file a new ticket in there if no existing one matches your needs.
Get in touch with us
Support list
Subscribe to our user support mailing list.
This is a public mailing list, so be careful with what you are sending. Give only the necessary informations about yourself, and if possible use Tails or the Tor Browser Bundle to hide your IP address.
Chat
Join our IRC channel to chat with contributors and users.
- server:
irc.oftc.net - port:
6697 - chatroom:
#tails - use TLS/SSL to connect!
If you are using Tails, read the chat documentation. Else, you can use Pidgin, an Instant Messaging client for Windows, GNU/Linux and Mac OS X.
Mail us on our private mailing list:
Encrypting your emails with our OpenPGP key is the only way to achieve end-to-end encryption.