If your Tails becomes broken, for example, if it no longer starts, follow these instructions to try to recover data from your Persistent Storage.

We recommend you always keep a current backup of your Persistent Storage. To learn how to create a backup of your Persistent Storage, see our instructions on how to back up your Persistent Storage to another Tails USB stick.

  1. Install Tails on a new USB stick onto which you want to recover your Persistent Storage. Make sure that this new USB stick is at least as large as the USB stick that has your broken Tails on it.

  2. Démarrez sur votre nouveau Tails et créez un stockage persistant.

  3. Fermer les paramètres du stockage persistant après la création, lorsque la liste des fonctionnalités est affichée.

    Le processus décrit ci-dessous remplace la configuration du stockage persistant. Ainsi, les fonctionnalités que vous activez après la création du stockage persistant n'ont aucune importance.

  4. Redémarrez sur votre nouveau Tails, configurez un mot de pass d'administration, et déverrouillez le stockage persistant.

    Make sure that all applications are closed before continuing with these instructions. Otherwise, the Persistent Storage might not be properly recovered from your broken Tails.

  5. Choisir Applications ▸ Accessoires ▸ Fichiers pour ouvrir le navigateur de Fichiers.

  6. Branchez la clé USB sur laquelle se trouve votre Tails endommagé.

    If the Persistent Storage of your broken Tails is recognized, a new encrypted volume appears in the sidebar of the Files browser. Click on it and enter the passphrase of your broken Tails to unlock the volume.

    Le stockage persistant de votre Tails endommagé apparaît sous le nom de TailsData.

    If no encrypted volume appears, then you might not be able to recover the Persistent Storage of your broken Tails.

    Try to check the file system of the Persistent Storage on your broken Tails.

  7. Choisir Applications ▸ Outils système ▸ Terminal superutilisateur pour ouvrir un terminal avec les droits d'administration.

  8. Execute the following command to recover the Persistent Storage of your broken Tails to your new Tails:

    rsync -PaSHAXv --del /media/amnesia/TailsData/ /live/persistence/TailsData_unlocked

  9. When the command finishes, it displays a summary of the data that was copied. For example:

    sent 32.32M bytes  received 1.69K bytes  21.55M bytes/sec
    total size is 32.30M  speedup is 1.00
    

    You can now eject the TailsData volume in the Files browser and unplug the USB stick that has your broken Tails on it.

You can also explore the content of the Persistent Storage on your broken Tails from the Files browser. To do so, execute the following command from the Root Terminal:

nautilus