These instructions require:
- Windows 7 (64-bit) or later

Start in Windows.
Install Tails using Etcher
Install an intermediary Tails using Etcher
In this step, you will install an intermediary Tails using the Tails USB image that you downloaded earlier.
Click on the following link to download Etcher:
Plug in the USB stick on which you want to install Tails the intermediary Tails.
All the data on this USB stick will be lost.
The persistent storage of your Tails USB stick will not be copied to the temporary Tails.
Open Finder and choose Etcher in Applications.
Open the Etcher download.
At the security warning, confirm that you want to open Etcher.
Etcher starts.
Click the
button.Choose the USB image that you downloaded earlier.
Make sure that the USB image has an .img file extension.
If the image has an .iso file extension, it is not the correct image. Please go back to the download step for installing from Windows download step for installing from macOS. download step for upgrading from Windows download step for upgrading from macOS.
Etcher should automatically select your USB stick. Otherwise, click the
link to choose a different USB stick.Click
.Enter your password if you are asked for it.
The installation takes a few minutes.
After installing Tails, Etcher verifies the installation.
If the verification of Etcher fails, try to install again or to use a different USB stick.
Close Etcher.
If a notification about the USB stick not being readable appears, click
to eject the USB stick.

Congratulations, you have installed Tails on your USB stick!
You will now restart your computer on this USB stick. It can be a bit complicated, so good luck! But it might not work on your Mac model, so good luck!
Open these instructions on another device

In the next step, you will shut down the computer. To be able to follow the rest of the instructions afterwards, we recommend you either:
Open this page on your smartphone, tablet, or another computer (recommended).
Print the rest of the instructions on paper.
Take note of the URL of this page to be able to come back later:
https://tails.boum.org/install/clone?back=1
https://tails.boum.org/install/win/usb?back=1
https://tails.boum.org/install/mac/usb?back=1
https://tails.boum.org/install/mac/clone?back=1
https://tails.boum.org/install/expert/usb?back=1
https://tails.boum.org/install/linux/usb?back=1
https://tails.boum.org/upgrade/clone?back=1
https://tails.boum.org/upgrade/tails?back=1
https://tails.boum.org/upgrade/win?back=1
https://tails.boum.org/upgrade/mac?back=1
https://tails.boum.org/upgrade/linux?back=1
Restart on the intermediary Tails
Restart on the other Tails
Restart on Tails




Make the computer start on the USB stick
This step is the most complicated one as it depends a lot on the model of the computer:
- On most computers, our basic instructions to get to the boot menu work fine.
- On some computers, you might have to do more advanced techniques, like editing the BIOS settings.
- On a few computers, it might currently be impossible to start Tails. But, it is very hard to know without trying.
The goal is to reach the Boot Loader Menu of Tails:
After you reach the Boot Loader Menu, you can skip the rest of this section and wait until Tails Greeter appears.
Getting to the boot menu
On most computers, you can press a boot menu key to display a list of possible devices to start from. The following instructions explain how to display the boot menu and start on the USB stick. The following screenshot is an example of a boot menu:
-
Shut down the computer while leaving the USB stick plugged in.
Shut down the computer.
Plug in the other Tails USB stick that you want to install upgrade from.
Unplug your Tails USB stick while leaving the intermediary USB stick plugged in.
-
Identify the possible boot menu keys for the computer depending on the computer manufacturer in the following list:
Manufacturer Key Acer Esc, F12, F9 Asus Esc, F8 Clevo F7 Dell F12 Fujitsu F12, Esc HP F9, Esc Lenovo F12, Novo, F8, F10 Samsung Esc, F12, F2 Sony F11, Esc, F10 Toshiba F12 others… F12, Esc On many computers, a message is displayed very briefly when switching on that also explains how to get to the boot menu or edit the BIOS settings.
-
Switch on the computer and immediately press several times the first possible boot menu key identified in step 2.
-
If the computer starts on another operating system or returns an error message, shut down the computer again and repeat step 3 for all the possible boot menu keys identified in step 2.
If a boot menu with a list of devices appears, select your USB stick and press Enter.
If the boot menu key that works on your computer is a different one than the first in the list, please let us know so we can improve the list. You can write to sajolida@pimienta.org (private email).
This animation explains how to use the boot menu key:
Check our list of known issues
Similar problems might have been reported already for your model of computer in our list of known issues.
Edit the BIOS settings
If none of the possible boot menu keys from the previous technique work, or if the USB stick does not appear in the boot menu, you might need to edit your BIOS settings.
Search for the user manual of the computer on the website of its manufacturer to learn how to edit the BIOS settings:
In the BIOS settings, try to apply the following changes one by one and restart the computer after each change. Some changes might not apply to certain computer models.
Take note of the changes that you apply to the BIOS settings. That way, you can revert the changes if they prevent the computer from starting on its usual operating system.
-
Edit the Boot Order. Depending on the computer model you might see an entry for removable devices or USB media. Move this entry to the top of the list to force the computer to try to start from the USB stick before starting from the internal hard disk.
-
Disable Fast boot.
-
If the computer is configured to start with legacy BIOS, try to configure it to start with UEFI. Else, if the computer is configured to start with UEFI, try to configure it to start with legacy BIOS. To do so, try any of the following options if available:
- Enable Legacy mode
- Disable Secure boot (see the Microsoft documentation)
- Enable CSM boot
- Disable UEFI
Try to upgrade the BIOS to the latest version provided by the manufacturer.
If none of these options work, we are sorry but you might not be able to use Tails on this computer. Feel free to report the problem to our help desk.
-
Shut down the computer while leaving the USB stick plugged in.
Plug in the other Tails USB stick that you want to install from.
-
Switch on the computer and immediately press-and-hold the Option key (Alt key) until a list of possible startup disks appears.
-
Choose the USB stick and press Enter. The USB stick appears as an external hard disk and might be labeled EFI Boot or Windows like in the following screenshot:
If the USB stick does not appear in the list of possible startup disks:
- Make sure that you have verified your download of Tails.
- Try installing again on the same USB stick.
- Try installing on a different USB stick.
- Try using the same USB stick to start on a different computer.
If the same USB stick works on a different computer, please report the problem to our help desk.
Which version of Tails are you trying to start?
How did you verify the USB image?
What is the brand and model of your computer?
What exactly happens when trying to start? Report the complete error message that appears on the screen, if any.
What program did you use to install your USB stick?
Does the USB stick start successfully on other computers? If so, what are the brands and models of those computers?
Have you been able to successfully start another version of Tails on this computer before? If so, which version?
- English
- French
- Spanish
- Italian
-
If the computer starts on Tails, the Boot Loader Menu appears and Tails starts automatically after 4 seconds.
Reporting the problem to our help desk
Please send the following information to tails-support-private@boum.org:
We answer requests in:
Requests not in English might take longer to answer. Imperfect English is welcome :)
If your computer displays the Boot Loader Menu but then fails to start on the USB stick, it might currently be impossible to start Tails on your Mac model.
Reporting the problem to our help desk
Please send the following information to tails-support-private@boum.org:
Which version of Tails are you trying to start?
How did you verify the USB image?
What is the brand and model of your computer?
What exactly happens when trying to start? Report the complete error message that appears on the screen, if any.
What program did you use to install your USB stick?
Does the USB stick start successfully on other computers? If so, what are the brands and models of those computers?
Have you been able to successfully start another version of Tails on this computer before? If so, which version?
We answer requests in:
- English
- French
- Spanish
- Italian
Requests not in English might take longer to answer. Imperfect English is welcome :)
Tails Greeter
One to two minutes after the Boot Loader Menu, another screen called Tails Greeter appears.
If the computer display the error message Error starting GDM with your graphics card, refer to our list of known issues with graphics cards.
If the computer stops responding or displays other error messages before getting to Tails Greeter, refer to the troubleshooting section about Tails not starting entirely.
Troubleshooting
Tails does not start entirely
The following section applies if the Boot Loader Menu appears but not Tails Greeter when starting Tails.
Restart the computer on the first USB stick.
In the Boot Loader Menu, choose the Troubleshooting Mode which might work better on some computers.
If the Troubleshooting Mode does not work better, restart the computer again on the first USB stick.
In the Boot Loader Menu, press TAB. A command line with a list of boot options appears at the bottom of the screen.
Press the Backspace key several times to remove the quiet option from the command line.
If Tails previously failed to start and displayed the Probing EDD (edd=off to disable)... error, then type
edd=off
to add this option to the command line.Type
debug nosplash
to add these options to the command line.To start Tails, press Enter.
Hopefully, error messages now appear when starting Tails. You can send them to our help desk by email, for example by taking a picture of the last screen and error messages.
In Tails Greeter, select your language and keyboard layout in the Language & Region section. Click .
After 15–30 seconds, the Tails desktop appears.
Install Tails
Upgrade your Tails
In this step, you will upgrade your Tails from the other intermediary Tails using Tails Installer.

Plug the new your Tails USB stick in the computer.
All the data on this USB stick will be lost.
Choose Tails Installer.
to startChoose the new your USB stick in the Target USB stick drop-down list.
To start the installation, click on the button.upgrade, click on the button.
The persistent storage of your Tails USB stick will be preserved.
The persistent storage of the other Tails will not be copied.
Read the warning message in the confirmation dialog. Click
to confirm.The installation upgrade takes a few minutes.
The progress bar usually freezes for some time while synchronizing data on disk.
After the installation finishes, close Tails Installer.
You are done upgrading Tails. You can now shutdown and restart on your Tails USB stick.
Thank you for staying safe!