Search the documentation

Read the official documentation to learn more about how Tails works and maybe start answering your questions. It contains:

  • General information about what Tails is
  • Information to understand how it can help you and what its limitations are
  • Guides covering typical uses of Tails

Visit Tails documentation

Frequently asked questions

Search our list of frequently asked questions.

Upgrade

Make sure you are using the latest version, as upgrading might solve your problem.

Check if the problem is already known

You can have a look at:

Report an error

If you are facing an error in Tails, please follow the bug reporting guidelines.

If Tails does not start, please see our specific reporting guidelines.

Request a feature

If you would like to see a new feature in Tails, search the open tickets in Redmine first, and file a new ticket in there if no existing one matches your needs.

Get in touch with us

Support list

Subscribe to our user support mailing list.

This is a public mailing list, so be careful with what you are sending. Give only the necessary informations about yourself, and if possible use Tails or the Tor Browser Bundle to hide your IP address.

Chat

Join our IRC channel to chat with contributors and users.

  • server: irc.oftc.net
  • port: 6697
  • chatroom: #tails
  • use TLS/SSL to connect!

If you are using Tails, read the chat documentation. Else, you can use Pidgin, an Instant Messaging client for Windows, GNU/Linux and Mac OS X.

Email

Mail us on our private mailing list:

tails@boum.org

Encrypting your emails with our OpenPGP key is the only way to achieve end-to-end encryption.