Tails USB stick

Congratulations, you have installed Tails on your USB stick!

You will now restart your computer on this USB stick. It can be a bit complicated, so good luck! But it might not work on your Mac model, so good luck!

Apri queste istruzioni su un altro dispositivo

Nei prossimi passaggi, dovrai spegnere il computer. Per poter essere in grado di seguire le istruzioni, ti raccomandiamo di fare una delle seguenti cose:

  • Apri questa pagina sul tuo smartphone, tablet o altro computer (consigliato).

  • Stampa il resto delle istruzioni su carta.

  • Prendi nota dell'indirizzo di questa pagina per poterci tornare più tardi:

    https://tails.boum.org/install/clone?back=1 https://tails.boum.org/install/win/usb?back=1 https://tails.boum.org/install/mac/usb?back=1 https://tails.boum.org/install/mac/clone?back=1 https://tails.boum.org/install/expert/usb?back=1 https://tails.boum.org/install/linux/usb?back=1 https://tails.boum.org/upgrade/clone?back=1 https://tails.boum.org/upgrade/tails?back=1

Restart on the intermediary Tails

Restart on the other Tails

Restart on Tails

USB stick plugged on the left Computer restarted on USB stick Computer restarted on USB stick on the left USB stick unplugged on the right and computer restarted on USB stick on the left

Make the computer start on the USB stick

This step is the most complicated one as it depends a lot on the model of the computer:

  • On most computers, our basic instructions to get to the boot menu work fine.
  • On some computers, you might have to do more advanced techniques, like editing the BIOS settings.
  • On a few computers, it might currently be impossible to start Tails. But, it is very hard to know without trying.

The goal is to reach the Boot Loader Menu of Tails:

Black screen with Tails artwork. Boot Loader Menu with two options 'Tails' and 'Tails (Troubleshooting Mode)'.

Getting to the boot menu

On most computers, you can press a boot menu key to display a list of possible devices to start from. The following instructions explain how to display the boot menu and start on the USB stick. The following screenshot is an example of a boot menu:

  1. Shut down the computer while leaving the USB stick plugged in.

    Shut down the computer.

    Plug in the other Tails USB stick that you want to install upgrade from.

    Unplug your Tails USB stick while leaving the intermediary USB stick plugged in.

  2. Identify the possible boot menu keys for the computer depending on the computer manufacturer in the following list:

    ManufacturerKey
    AcerEsc, F12, F9
    AsusEsc, F8
    DellF12
    FujitsuF12, Esc
    HPEsc, F9
    LenovoF12, Novo, F8, F10
    SamsungEsc, F12, F2
    SonyF11, Esc, F10
    ToshibaF12
    others…F12, Esc

    On many computers, a message is displayed very briefly when switching on that also explains how to get to the boot menu or edit the BIOS settings.

  3. Switch on the computer and immediately press several times the first possible boot menu key identified in step 2.

  4. If the computer starts on another operating system or returns an error message, shut down the computer again and repeat step 3 for all the possible boot menu keys identified in step 2.

    If a boot menu with a list of devices appears, select your USB stick and press Enter.

    If the boot menu key that works on your computer is a different one than the first in the list, please let us know. You can write to sajolida@pimienta.org (private email).

This animation explains how to use the boot menu key:

Check our list of known issues

Similar problems might have been reported already for your model of computer in our list of known issues.

Edit the BIOS settings

If none of the possible boot menu keys from the previous technique work, or if the USB stick does not appear in the boot menu, you might need to edit your BIOS settings.

Search for the user manual of the computer on the website of its manufacturer to learn how to edit the BIOS settings:

In the BIOS settings, try to apply the following changes one by one and restart the computer after each change. Some changes might not apply to certain computer models.

Take note of the changes that you apply to the BIOS settings. That way, you can revert the changes if they prevent the computer from starting on its usual operating system.

  1. Edit the Boot Order. Depending on the computer model you might see an entry for removable devices or USB media. Move this entry to the top of the list to force the computer to try to start from the USB stick before starting from the internal hard disk.

  2. Disable Fast boot.

  3. If the computer is configured to start with legacy BIOS, try to configure it to start with UEFI. Else, if the computer is configured to start with UEFI, try to configure it to start with legacy BIOS. To do so, try any of the following options if available:

  4. Try to upgrade the BIOS to the latest version provided by the manufacturer.

If none of these options work, we are sorry but you might not be able to use Tails on this computer. Feel free to report the problem to our help desk.

Reporting the problem to our help desk

Please send the following information to tails-support-private@boum.org:

  1. Which version of Tails are you trying to start?

  2. How did you verify the USB image?

  3. What is the brand and model of your computer?

  4. What exactly happens when trying to start? Report the complete error message that appears on the screen, if any.

  5. What program did you use to install your USB stick?

  6. Does the USB stick start successfully on other computers? If so, what are the brands and models of those computers?

  7. Have you been able to successfully start another version of Tails on this computer before? If so, which version?

We answer requests in:

  • English
  • French
  • Spanish
  • Italian

Requests not in English might take longer to answer. Imperfect English is welcome :)

  1. Shut down the computer while leaving the USB stick plugged in.

    Plug in the other Tails USB stick that you want to install from.

  2. Switch on the computer and immediately press-and-hold the Option key (Alt key) until a list of possible startup disks appears.

    'Option' or 'alt' key in the bottom left of Mac keyboard

  3. Choose the USB stick and press Enter. The USB stick appears as an external hard disk and might be labeled EFI Boot or Windows like in the following screenshot:

    Screen with the logo of an internal hard disk labeled 'Macintosh HD' and an external hard disk labelled 'Windows' (selected)

    If the USB stick does not appear in the list of possible startup disks:

    1. Make sure that you have verified your download of Tails.
    2. Try installing again on the same USB stick.
    3. Try installing on a different USB stick.
    4. Try using the same USB stick to start on a different computer.
      If the same USB stick works on a different computer, please report your problem to our help desk.
  4. If the computer starts on Tails, the Boot Loader Menu appears and Tails starts automatically after 4 seconds.

    Black screen with Tails artwork. Boot Loader Menu with two options 'Tails' and 'Tails (Troubleshooting Mode)'.

    If your computer displays the Boot Loader Menu but then fails to start on the USB stick, it might currently be impossible to start Tails on your Mac model.

    Please report your problem to our help desk.

Tails Greeter

  1. One to two minutes after the Boot Loader Menu, another screen called Tails Greeter appears.

    If the computer display the error message Error starting GDM with your graphics card, refer to our list of known issues with graphics cards.

    If the computer stops responding or displays other error messages before getting to Tails Greeter, refer to the troubleshooting section about Tails not starting entirely.

    Risoluzione dei problemi

    Tails non si avvia

    The following section applies if the Boot Loader Menu appears but not Tails Greeter when starting Tails.

    1. Riavvia il computer sulla prima chiave USB.

    2. In the Boot Loader Menu, choose the Troubleshooting Mode which might work better on some computers.

    3. If the Troubleshooting Mode does not work better, restart the computer again on the first USB stick.

    4. In the Boot Loader Menu, press TAB. A command line with a list of boot options appears at the bottom of the screen.

      Black screen with Tails artwork and list of boot options

    5. Premi il tasto Backspace molte volte per rimuovere l'opzione quiet dalla linea di comando.

    6. If Tails previously failed to start and displayed the Probing EDD (edd=off to disable)... error, then type edd=off to add this option to the command line.

    7. Digita 'debug nosplash' per aggiungere queste opzioni alla riga di comando.

    8. Per avviare Tails, premi Invio.

    9. Hopefully, error messages now appear when starting Tails. You can send them to our help desk by email, for example by taking a picture of the last screen and error messages.

    Tails Greeter: 'Welcome to Tails!'

  2. In Tails Greeter, select your language and keyboard layout in the Language & Region section. Click Start Tails.

  3. Dopo 15–30 secondi, ti apparirà il Desktop di Tails.

    Tails desktop

Verifica che l'altra Tails sia aggiornata

Per evitare di installare aggiornare a una versione obsoleta di Tails con problemi di sicurezza conosciuti, assicurati che la Tails da cui stai installando aggiornando sia aggiornata:

  1. Scegli Applications ▸ Tails ▸ About Tails.

  2. Verifica che stai usando Tails 3.15 rilasciata in data 2019-07-09:

    a. Se stai usando 3.15 puoi continuare con il prossimo passaggio.

    b. Se non stai usando 3.15 connettiti a Internet e aspetta che Tor sia pronto. Dopo un paio di minuti, Tails Upgrader comparirà con delle istruzioni su come aggiornare. Applica tutti gli aggiornamenti come richiesto.

     <div class="bug">
     <p>If at some point it is impossible to do automatic upgrades, then
     we recommend you
     <span class="install-clone"><a href="../../index.it.html">choose a different installation method</a>.</span>
     <span class="mac-clone"><a href="../index.it.html">choose a different installation method</a>.</span>
     <span class="upgrade-clone"><a href="../../../upgrade/tails/index.it.html">upgrade from Tails instead</a>.</span>
     </div>
    

Install Tails

Upgrade your Tails

In this step, you will upgrade your Tails from the other intermediary Tails using Tails Installer.

Second USB stick plugged on the right
  1. Plug the new your Tails USB stick in the computer.

    All the data on this USB stick will be lost.

  2. Choose Applications ▸ Tails ▸ Tails Installer to start Tails Installer.

    Tails Installer: 'Clone the current Tails' Tails Installer: 'Clone the current Tails'

    Tails installed on USB stick on the right
  3. Choose the new your USB stick in the Target USB stick drop-down list.

  4. To start the installation, click on the Install button. upgrade, click on the Upgrade button.

    The persistent storage of your Tails USB stick will be preserved.

    The persistent storage of the other Tails will not be copied.

  5. Leggi il messaggio di avviso nella finestra di conferma. Clicca su Yes per confermare.

    The installation upgrade takes a few minutes.

    La barra di avanzamento comunemente rimane bloccata alcuni secondi intorno al 95% mentre sta sincronizzando i dati sul disco, non ti preoccupare.

  6. After the installation finishes, close Tails Installer.

Hai aggiornato Tails. Ora puoi spegnere e riavviare utilizzando la tua Tails che è sulla chiave USB.

Grazie di stare al sicuro con Tails!

Restart on the new Tails

  1. Spegni il computer.

    USB stick unplugged on the left and computer restarted on USB stick on the right
  2. Unplug the other USB stick and leave the new USB stick plugged in.

  3. Riaccendi il computer.

  1. Shut down the computer while leaving the USB stick plugged in.

    Plug in the other Tails USB stick that you want to install from.

  2. Switch on the computer and immediately press-and-hold the Option key (Alt key) until a list of possible startup disks appears.

    'Option' or 'alt' key in the bottom left of Mac keyboard

  3. Choose the USB stick and press Enter. The USB stick appears as an external hard disk and might be labeled EFI Boot or Windows like in the following screenshot:

    Screen with the logo of an internal hard disk labeled
'Macintosh HD' and an external hard disk labelled 'Windows' (selected)

    If the USB stick does not appear in the list of possible startup disks:

    1. Make sure that you have verified your download of Tails.
    2. Try installing again on the same USB stick.
    3. Try installing on a different USB stick.
    4. Try using the same USB stick to start on a different computer.
      If the same USB stick works on a different computer, please report your problem to our help desk.
  4. If the computer starts on Tails, the Boot Loader Menu appears and Tails starts automatically after 4 seconds.

    Black
screen with Tails artwork. Boot Loader Menu with two options 'Tails' and
'Tails (Troubleshooting Mode)'.

    If your computer displays the Boot Loader Menu but then fails to start on the USB stick, it might currently be impossible to start Tails on your Mac model.

    Please report your problem to our help desk.

  1. The Boot Loader Menu appears and Tails starts automatically after 4 seconds.

    Black screen with Tails artwork. Boot Loader Menu with two options 'Tails' and 'Tails (Troubleshooting Mode)'.

  2. Dopo 30–60 secondi, Tails Greeter appare.

  3. In Tails Greeter, select your language and keyboard layout in the Language & Region section. Click Start Tails.

  4. Dopo 15–30 secondi, ti apparirà il Desktop di Tails.

Test your Wi-Fi

Problems with Wi-Fi are unfortunately quite common in Tails and Linux in general. To test if your Wi-Fi interface works in Tails:

  1. Open the system menu in the top-right corner:

  2. Choose Wi-Fi Not Connected and then Select Network.

  3. After establishing a connection to a network:

    • If you can already access the Internet, Tor is automatically started.

    • If you need to log in to a captive portal before being granted access to the Internet, see our documentation about logging in to captive portals.

If your Wi-Fi interface is not working, either:

  • There is no Wi-Fi option in the system menu:

  • The interface is disabled when starting Tails or when plugging in your USB Wi-Fi adapter:

    Notification about network card being disabled

    In this case, you can disable MAC spoofing to get your Wi-Fi interface to work in Tails. Disabling MAC spoofing has security implications, so read carefully our documentation about MAC spoofing before doing so.

To connect to the Internet, you can try to either:

  • Use an Ethernet cable instead of Wi-Fi if possible. Wired interfaces work much more reliably than Wi-Fi in Tails.

  • Buy a USB Wi-Fi adapter that works in Tails:

    VendorModelSizeSpeedPriceBuy offlineBuy online
    EdimaxEW-7811UnNano150 Mbit/s$10NoAmazon
    Panda WirelessUltraNano150 Mbit/s$12NoAmazon
    Panda WirelessPAU05Small300 Mbit/s$14NoAmazon

    If you find another USB Wi-Fi adapter that works in Tails, please let us know. You can write to sajolida@pimienta.org (private email).

Yay, you managed to start your new Tails on your computer!

If you want to save some of your documents and configuration in an encrypted storage on your new Tails USB stick, follow our instructions until the end. Otherwise, have a look at our final recommendations. final recommendations. final recommendations. final recommendations. final recommendations. final recommendations.

Crea un volume persistente cifrato (opzionale)

You can optionally create an encrypted persistent storage in the remaining free space on your new Tails USB stick to store any of the following:

  • Personal files
  • Alcune impostazioni
  • Software aggiuntivo
  • Chiavi di cifratura

I dati salvati nel volume cifrato persistente:

  • Rimarranno disponibili anche sulle differenti sessioni di lavoro.
  • E' cifrato usando una parola chiave di tua scelta.

La partizione cifrata persistente non è nascosta.Un attaccante in possesso della chiavetta USB può comunque sapere che c'è uno spazio dati cifrato e persistente. Prendi in considerazione che potresti essere forzato o ingannato per rivelare la tua chiave segreta.

It is possible to open the encrypted persistent storage from other operating systems. But, doing so might compromise the security provided by Tails.

For example, image thumbnails might be created and saved by the other operating system. Or, the contents of files might be indexed by the other operating system.

Other operating systems should probably not be trusted to handle sensitive information or leave no trace.

Creare lo spazio dati persistente

  1. Scegli Applicazioni ▸ Tails ▸ Configure persistent volume.

  2. Specifica una parola segreta di tua scelta in entrambi i campi Passphrase and Verify Passphrase.

    Ti raccomandiamo di scegliere una parola segreta composta da 5 a 7 parole casuali. Vedi come si fa.

  3. Clicca sul bottone Crea.

  4. Aspetta che il processo di creazione abbia finito.

  5. L'assistente ti mostra una lista delle funzionalità applicabili alla memoria persistente. Ciascuna scelta corrisponde ad un set di file o di impostazioni che saranno salvate nello spazio dati cifrato e persistente.

    Noi ti raccomandiamo di attivare soltanto l'opzione Dati personali per il momento. Potrai attivare le altre funzionalità più tardi quando ti serviranno.

  6. Clicca Salva.

Riavvia e attiva la partizione persistente

  1. Shut down the computer and restart on your new Tails USB stick.

  2. In Tails Greeter:

    Tails Greeter: 'Welcome to Tails!'

    • Select your language and keyboard layout in the Language & Region section.
    • In the Encrypted Persistent Storage section, enter your passphrase and click Unlock to activate the encrypted persistent storage for the current working session.
    • Click Start Tails.
  3. Dopo 15–30 secondi, ti apparirà il Desktop di Tails.

  4. Ora puoi salvare i tuoi file riservati e i documenti su cui lavori nella cartellaPersistente. Per aprire la cartella della Persistenza scegli Posizioni ▸ Persistent.

Tails USB stick with persistent storage

You now have a complete Tails, congrats!

Raccomandazioni finali

Tails non ti protegge da tutto! Dai una occhiata ai nostri avvertimenti.

Se incontri qualche problema, usa il linkSegnala un errore sulla Scrivania (desktop) di Tails o visita le nostre pagine di supporto.

Speriamo che ti divertirai usando Tails :)