Tails could not determine whether an upgrade is available from our website. This is most likely caused by a network connection problem.

To solve it:

  1. Check your network connection and restart Tails to check for upgrades again.

  2. Read our release notes to see if there are known issues with automatically upgrading to the latest version of Tails.

  3. If the problem persists, do a manual upgrade.

Automatic upgrades are broken from Tails 4.14 and earlier

To upgrade from Tails 4.14 or earlier, you can either:

  • Do a manual upgrade.

  • Fix the automatic upgrade from a terminal. To do so:

    1. Start Tails and set up an administration password.

    2. In a terminal, execute the following command:

      torsocks curl --silent https://letsencrypt.org/certs/lets-encrypt-r3.pem \
      | sudo tee --append /usr/local/etc/ssl/certs/tails.boum.org-CA.pem \
      && systemctl --user restart tails-upgrade-frontend

      This command is a single command that wraps across several lines. Copy and paste the entire block at once and make sure that it executes as a single command.

    3. Approximately 30 seconds later, you should be prompted to upgrade to the latest version of Tails. If no prompt appears, you might already be running the latest version of Tails.