Use this section if the Boot Loader appears but not the Welcome Screen when you start Tails.

Verify your Tails USB stick

  1. Make sure that you have installed Tails using either:

  2. Make sure that you have verified your download of Tails.

  3. Make sure that you are running the latest version of macOS.

  4. Make sure that you have verified your download.

  5. Try installing again on the same USB stick.

  6. Try installing on a different USB stick.

  7. Try using the same USB stick to start on a different computer.

Try the Troubleshooting Mode entry

In the Boot Loader, choose the Troubleshooting Mode entry, which works better on some computers.

Try the External Hard Disk entry

In the Boot Loader, choose the External Hard Disk entry, if it is available. Some USB sticks need this entry in order to start Tails.

Check our list of known issues