User support

  • Do user support by email:
    • Reply to bug reports received on tails-bugs@boum.org (empty reports might be silently ignored).
    • Reply to private user support requests received on tails-support-private@boum.org.
  • Improve the list of known issues and FAQ incrementally based on the work done by email, and do whatever small tasks will make the frontdesk job's easier in the future.
  • Based on users reports, gather information on compatibility in between Tails and Mac computers according to #9315.
  • Do user support on XMPP if you feel like it.

General communication watchdog