Create and update ticket
When a developer works on a task, she should create/update a ticket related to the task. All the knowledge useful to the others should be kept there (or at least linked from there). She should take care of updating this ticket's properties so that they reflect the actual status of the task, and especially the next thing to do for it to be solved.
The tickets are stored in Redmine.
When committing changes that will resolve a ticket once merged, please
will-fix: #NNNN in the commit message, NNNN
being the ticket number. Then, Redmine will automatically flag the
corresponding ticket as "In Progress" once the branch is pushed to our
main Git repository. For example:
Remove firstname.lastname@example.org duty from frontdesk (Will-fix: #8420)
This keyword should be used only in topic branches, or when committing
directly in the master branch. When merging topic branches into
development branches, you should used the
Report progress or failure
It is important for the team to know whether somebody is feeling responsible to make a task happen, or that it's a wishlist/patches-welcome/don't-care-that-much (would be great, but We don't feel committed to make it happen any time soon).
Thus, it is great to state if you'd like to do it, but also to state if you won't do it anymore. Don't feel guilty: it's better if we all know it won't happen soon rather than you feel pressured while having other priorities!