Tails tasks are managed in a Redmine project.

If you need to do something in Redmine, but you appear to lack the needed credentials, please ask tails-sysadmins@boum.org to give you more power.

Some documentation about how we are using Redmine is available in the working together pages. See also the review and merge process documentation.

Email commands

Create a ticket by email

You need to provide all the required fields in the body of the email, and the syntax is case sensitive. For example this works:

To: redmine@labs.riseup.net
Subject: Test creating a ticket by email

    Project: tails
    Tracker: Feature
    Status: Confirmed
    Priority: Low
    Type of work: Test

    It should be possible to create a ticket by sending an email to Redmine.

If you send attachments with your email they will also be attached to the ticket. For example your OpenPGP signature :)

Updating a ticket by email

An easy trick is to reply to an email notification about that ticket. Then only include in the body of the email the fields that you want to change, and a description for your changes. For example:

To: redmine@labs.riseup.net
Subject: Re: [Tails - Feature #6813] (Confirmed) Test creating a ticket by email

    Status: Resolved

    This works but Redmine is quite picky on the syntax...